Every traveller entering Indonesia now completes one free online form before landing. The All Indonesia arrival card combines your immigration, customs and health details into a single QR code. This guide explains who needs it, when to submit it, how to fill it in and which customs rules you should know. If you also need a visa, our Indonesia visa help service can handle that side for you. Otherwise, read on and use the steps below.
What is the All Indonesia arrival card?
The All Indonesia arrival card is a digital entry declaration run by Indonesian immigration. It was introduced in 2025 and replaces three separate processes: the arrival card, the electronic customs declaration (e-CD) and the SATUSEHAT health declaration.
You complete it on the official website or the All Indonesia app. When you finish, you receive a QR code that officers scan on arrival.
Hey Rick Visa is a private visa assistance service and is not affiliated with the Government of Indonesia. The card is an official government form, and it is free.
Is the arrival card a visa?
No. The card is a declaration, not permission to enter. You still need a visa, or to be eligible for visa-free entry.
Most tourists use the B1 tourist visa, also known as the visa on arrival. You apply for it separately from the card.
The card also does not cover other payments. If you are visiting Bali, the tourism levy is a separate fee. Our Bali visa assistance guide explains how it fits with your visa.
Who needs to complete it?
- International arrivals: every traveller entering Indonesia, including tourists, business visitors and returning Indonesian citizens.
- Children and infants: each person needs their own card. Parents usually complete it for them.
- Transit passengers: you generally need it only if you pass through Indonesian immigration. If you stay in the international transit area, you may not. Check with your airline.
- Domestic flights: the card is for international arrivals, so a flight within Indonesia, such as Bali to Labuan Bajo, does not need a new one.
When should you submit it?
Submit it within three days (72 hours) before you arrive. Earlier submissions are not accepted, so you cannot complete it weeks ahead.
If your arrival date changes, check and update your flight details before you board. Many travellers complete it at home the day before or at the departure airport.
What you need before you start
- Passport: the number, issue date and expiry date, entered exactly as printed.
- Flight details: airline, flight number, arrival date and your departure and arrival airports.
- Accommodation: the name and address of where you will stay.
- Email address: your QR code is sent here.
- Visa details: if you hold a visa or e-VOA, have them ready.
How to complete the All Indonesia arrival card
- Open the official site. Go to allindonesia.imigrasi.go.id or use the All Indonesia app. Set the language to English and choose the foreign visitor option.
- Enter your personal details. Copy your name and passport details exactly as they appear in your passport. Mismatches are a common reason for problems.
- Add your travel details. Enter your flight information and where you are staying.
- Complete the customs declaration. Tick nothing to declare, or list the items described in the next section.
- Answer the health questions. These ask about recent travel and any symptoms.
- Review and submit. Check every field, confirm the information is correct and submit.
- Save your QR code. Take a screenshot and keep the email. Airport internet can be slow.
The customs declaration inside the card
For most tourists with ordinary luggage, the answer is nothing to declare. You must declare certain items, and the allowances apply to each person, not to a family as a group.
| Item | Duty-free allowance | Notes |
| Alcohol | 1 litre per adult | Declare anything above this |
| Cigarettes | 200 per adult | Limits for cigars and loose tobacco differ, so check customs |
| Cash and equivalents | Declare IDR 100 million or more | Applies to any currency, cheques and similar instruments |
| Goods bought abroad | A value allowance per person | Commonly cited as about USD 500, so check the official customs site |
Undeclared cash can be seized and may lead to fines. Indonesia also has very strict drug laws, and some printed and film materials are restricted. Never carry items for other people.
The rules can change, so check the Indonesian customs website before you travel with large amounts of cash, alcohol or valuable goods.
The health declaration
The health section asks about recent travel and any symptoms. Authorities use it to monitor communicable diseases. Answer honestly and completely.
What happens at the airport
Officers scan your QR code at the immigration and customs checkpoints. A correct, on-time card usually makes arrival smoother, but officers can still ask questions and inspect documents.
If you forget to complete the card, you can generally fill it in after landing using the airport Wi-Fi, but this can slow you down. Save your QR code before you fly so you are not relying on a signal.
Common mistakes to avoid
- Submitting too early. The form only accepts submissions within three days before arrival.
- Typing passport details wrongly. Copy them exactly from your passport.
- Relying on airport internet. Screenshot your QR code and keep the email.
- Paying an unofficial site. The official card is free, so do not pay anyone to complete it.
- Forgetting children. Each child needs their own card.
- Under-declaring. Cash of IDR 100 million or more and alcohol or tobacco above the limits must be declared.
- Treating the card as a visa. You still need the right visa or visa-free eligibility.
Apply yourself or use help?
The card is free and takes only a few minutes, so most travellers do it themselves. It works best when your passport and flight details are to hand.
Help is more useful for the visa itself, especially for longer stays or if you are unsure which visa fits. Our guide to Indonesia visa application steps covers the process. Either way, immigration officers make the final decision at the border.
How Hey Rick Visa helps
Hey Rick Visa is a private visa assistance service based in Legian, Bali, and part of PT Rick’s Group Indonesia. We are not a government body, and we charge a service fee that is separate from government fees. Our process has three steps:
- Find your visa with the visa checker.
- Apply and pay in under 10 minutes.
- We handle the rest, with technology and human experts checking everything.
You can apply 24/7, save your application and continue later, and pay by several methods. Customs and health declarations are included for Indonesia applications. Our support team is available around the clock by chat, WhatsApp and email, in multiple languages.
Frequently asked questions
What is the All Indonesia arrival card?
It is a free online form that combines the immigration, customs and health declarations. You receive a QR code to show on arrival.
Is the All Indonesia arrival card free?
Yes. The official card costs nothing. Fees apply only to visas such as the e-VOA, and you should not pay anyone to fill in the card.
How early can I fill it in?
You can submit it within three days (72 hours) before you arrive. Earlier submissions are not accepted.
Do children and babies need their own card?
Yes. Every traveller needs a card, including children and infants. A parent can usually complete it for them.
Do I need it if I am only transiting?
You generally need it only if you pass through Indonesian immigration. If you remain in the international transit area, you may not. Check with your airline.
What if I forget to complete it?
You can generally complete it after landing using the airport Wi-Fi, but it may slow you down. It is better to finish it and save the QR code before you fly.
Does the arrival card guarantee I will be allowed in?
No. The card is a declaration. Entry is decided by Indonesian immigration officers, and no private service can guarantee approval.
Conclusion
The All Indonesia arrival card is quick, free and required for international arrivals. Submit it within three days of your flight, enter your details exactly as in your passport and save your QR code. If you also need a visa, you can apply for an Indonesia visa with Hey Rick Visa, or contact our team for personal help.
Hey Rick Visa is a private visa assistance service and is not affiliated with the Government of Indonesia. We provide assistance with visa applications and charge a service fee.