Applying for the Indonesia e-VOA online takes a few minutes, but small mistakes can cause delays or a rejected payment. A blurry photo, a card that blocks overseas payments or a passport with too little validity can all stall your plans.
This guide walks you through the application step by step, with tips for each stage. If you would rather have a team check your details first, our Indonesia visa assistance service can help. The e-VOA is the online version of the B1 visa on arrival.
What is the Indonesia e-VOA?
The e-VOA is an electronic visa on arrival. It lets eligible nationalities get their visa online before flying, instead of paying at the airport counter. It is a single-entry tourist visa for 30 days, extendable once for another 30 days, so 60 days at most.
For who qualifies and how the online and airport routes compare, read our Indonesia visa on arrival guide. This article focuses on the application itself.
Hey Rick Visa is a private visa assistance service. We can prepare and check your application, but the Indonesian immigration authorities decide every case. An approved visa also does not guarantee entry, because the officer at the border makes the final decision.
Before you apply: your checklist
Get these ready first, so you can finish in one sitting:
- Passport: Valid for at least six months from your arrival date.
- Passport page scan: A clear image of the photo page, with no cropping or glare.
- Recent photograph: A colour passport-style photo that meets the portal’s format rules.
- Return or onward ticket: Proof that you will leave Indonesia.
- Accommodation details: The name and address of where you will stay.
- Email address: One you check regularly, because your approval is sent there.
- Payment card: A credit or debit card that works for international payments.
How to apply for the Indonesia e-VOA step by step
- Open the official portal. Type the official Indonesian e-visa address into your browser yourself, rather than following an advert.
- Create an account. Register with your email address and sign in.
- Choose the visa. Select the visitor visa for tourism, or another permitted purpose such as a meeting or transit.
- Enter your details. Copy your name, passport number, date of birth and nationality exactly as they appear in your passport.
- Upload your documents. Add your passport page, photo and ticket in the formats the portal accepts.
- Pay the fee. Pay by card through the portal, and keep the confirmation.
- Download your e-VOA. The approval arrives by email as a PDF.
Photo and document tips
- Use the right file type. The portal accepts common image formats such as JPG or PNG, and it applies file size limits. Check them before you upload.
- Keep scans clear. Make sure every line of the passport page is readable.
- Match your details. A typo in your name or passport number can cause problems later.
- Use a recent photo. Follow the format rules shown on the portal.
- Check your passport dates. Confirm the validity before you start, not after you pay.
Payment tips
Card problems are a common reason for a failed payment. Before you pay:
- Check that your card allows international online payments.
- Make sure any extra verification step, such as a one-time code, works on your phone.
- Expect your bank to add its own charges, because those are separate from the visa fee.
If a payment fails, contact your card provider before you try again several times.
How long does approval take, and how long is it valid?
Sources report that many approvals arrive within hours or days, but the maximum can be up to five working days. Timing is not guaranteed, so apply at least five days before you fly.
The e-VOA is valid for entry within 90 days of being issued. Once you enter, you can stay for 30 days. To stay longer, read our guide to Indonesia tourist visa extension.
After approval: what to do next
- Save your e-VOA. Keep the PDF on your phone and carry a printed copy as a backup.
- Complete the arrival card. The All Indonesia arrival card is a separate free online form. Current guidance says to submit it within 72 hours before you arrive, so check the official portal for the latest timing.
- Keep your ticket handy. Immigration may ask to see your onward ticket and accommodation details.
- Watch your dates. Enter Indonesia within 90 days of issue, and plan your departure within your permitted stay.
How much does the e-VOA cost?
| Item | Amount | Notes |
| e-VOA government fee | IDR 500,000 | Paid by card through the portal |
| Card or bank charges | Varies | Set by your bank, not the visa fee |
| Overstay fine | IDR 1,000,000 per day | Paid before you can leave |
Immigration officials announced a plan in August 2026 to raise visa on arrival fees, reported as IDR 750,000 for the e-VOA. At the time of writing it had no start date, so the current fee still applies. Check the official portal for the latest amount before you pay. Service fees from providers are separate from government fees.
Beware of look-alike websites
Some sites imitate the official portal and charge extra without making it clear. Before you enter your passport or card details, check the web address and read what you are paying for. A genuine provider states clearly that it is a private service and shows its fee before you pay. If you are unsure, stop and check.
Common mistakes to avoid
- Applying too late. Start at least five days before you travel.
- Short passport validity. Less than six months can stop your application.
- Poor scans or photos. Blurry or wrongly formatted files cause delays.
- Mismatched details. Enter everything exactly as it appears in your passport.
- Card payment problems. Check international payments are switched on.
- Forgetting the arrival card. The e-VOA does not replace it.
- Working on an e-VOA. It does not permit work, and the risks include fines, deportation and a ban.
Apply yourself or use help?
You can apply on your own through the official portal. For a simple holiday with a valid passport and a booked ticket, many travellers do exactly that. Our Indonesia visa application steps guide shows what a typical application involves.
Help makes more sense if you are unsure whether your nationality qualifies, you are applying for a family or you want a second check before you pay. Our guide to choosing an Indonesia visa explains what to look for in a provider.
How Hey Rick Visa helps
Hey Rick Visa is based in Legian, Bali, and is part of PT Rick’s Group Indonesia. The process is simple:
- Find your visa with our visa checker.
- Apply and pay in under 10 minutes. You can apply 24/7 and save and continue later.
- We handle the rest. Technology and human experts review your details before submission.
Our support team is available around the clock by chat, WhatsApp and email, in multiple languages. You can apply for a B1 visa online when you are ready.
Indonesia e-VOA FAQ
How do I apply for the Indonesia e-VOA?
Create an account on the official e-visa portal, choose the visitor visa, enter your details, upload your documents and pay by card. Your approval arrives by email as a PDF.
How long does the e-VOA take to be approved?
Sources report anything from a few hours to five working days. Apply at least five days before you travel to be safe.
How long is the e-VOA valid?
It is valid for entry within 90 days of being issued. After you arrive, you can stay for 30 days, with one possible extension of 30 days.
How much is the e-VOA?
The government fee is currently IDR 500,000. A higher fee has been announced as a plan but had no start date at the time of writing, so confirm the amount on the official portal before you pay.
What do I do if my payment fails?
Check that your card allows international online payments and that any extra verification works. If it still fails, contact your card provider before you try again.
Does Hey Rick Visa guarantee approval?
No. Approval is decided by the Indonesian immigration authorities. We help you prepare and check your application, but we cannot promise an outcome.
Ready to apply for your Indonesia e-VOA?
A good Indonesia e-VOA application comes down to preparation: check your passport, prepare clear documents, test your card and apply with time to spare.
When you are ready, apply for an Indonesia visa with Hey Rick Visa, or contact our team if you have questions about your trip.
Hey Rick Visa is a private visa assistance service and is not affiliated with the Government of Indonesia. We provide assistance with visa applications and charge a service fee.